About Ralph Jackson

My Qualifications.

I worked for British Telecom for 23 years and since leaving continued to work in Telecoms for a further 9 years. During this Telecom experience I have had involvement in Modems, ISDN, Private Circuits, Cat 5 cabling and Fax. My latest telecom experience has been in Call Centres on Lucent/ Avaya Definity switches and equipment.  After working for other people I have worked on my own now for nine years meeting the needs of customers in the Yorkshire area.  I have also had many courses and experience of CMS CentreVu, Repartee voicemail, Audix Voicemail and I have achieved the Avaya Certified Associate qualification.

I have been interested in computers for many years and I have used my knowledge to build my own PC and network. I have been using my experience to add software or hardware and I can use the benefit of my experience to help my customers. I don't claim to know every answer by any means but may be able to help find the solution to your problem. 

I have always been interested in Motorsport and have owned a  172 bhp 2 litre Renault Clio which I used on Road Rallies or Sprints. In 2008 I won my class on York Motor Clubs Sprint at Elvington and came second driver in the Malton Motor Club 12 car rally championship the following year.

Lately I have been travelling at a more sedate pace on my bicycle with a group of friends and we roam far and wide sampling pub fare.

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Telephone Engineer York

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